The Laws of Retail

• When you're shortstaffed, tons of clients will come in to the store at once.
• When you're fully staffed, no one will enter the store.
• When there is a long lineup at the cash register, a client will try to pay entirely in small change.
• The second you sit on the toilet is the second the phone starts ringing.
• The second you start eating is the second a client walks in to the store.
• If you ask a client to describe the sort of cough they have, they will try to emulate it and cough all over you and the merchandise.
• The second you've sold the last of one particular item that hasn't sold in 6 months, 3 other clients will ask for it.
• When the shelf is restocked, no one will want that particular item anymore.
• People will always ask for a product in the one brand you store does not carry.
• If a product is unavailable or discontinued, some clients will assume it is the store's staff's fault.